Terms of Use

These terms govern your use of LiquidLM. By creating an account or using the service you agree to them.

The service

LiquidLM is a knowledge base that ingests sources you provide and makes them searchable through a web app, agents (MCP), an API, and a CLI. During the alpha the service is provided on an as-is basis and may change.

Your account

You are responsible for activity under your account and for keeping your credentials secure. You must provide accurate information and be at least 18 years old, or the age of legal majority in your jurisdiction if that is higher.

Acceptable use

You may not use the service to break the law, infringe others' rights, upload, connect, retrieve, download, or process content you have no right to use, attempt to disrupt or reverse-engineer the service, or abuse rate limits and quotas.

Your content

You keep ownership of the content you add or direct the service to retrieve. You grant us only the rights needed to operate the service for you — accessing, retrieving, copying, downloading, storing, transcribing, transforming, processing, and indexing that content to provide the features you request. We do not use your content to train AI models. Original files you upload, and the text we extract from them, are encrypted under keys our staff have no standing ability to use; see the Privacy & Data Protection Notice for how your content is protected, what is not covered, and the narrow circumstances in which we can obtain it.

When you connect an external source (such as a GitHub repository) or ask the service to retrieve content or media from a link, you must have the right to copy, download, store, transform, transcribe, and index it. Connecting a repository, workspace, or other source that belongs to an organization requires that you are authorized to grant that access.

Copyright and third-party rights

You are solely responsible for the content you upload, connect, submit, or direct the service to retrieve and for your instructions concerning that content. You represent and warrant that you own the content or have all permissions, licenses, consents, and other rights required to let LiquidLM access, copy, download, store, transform, transcribe, index, and otherwise process it as you request, and that your use complies with applicable law, contractual restrictions, and the source platform's terms.

Content being publicly accessible, linked, embeddable, or technically downloadable does not mean that it is free to copy or use. LiquidLM's ability to retrieve or process content does not grant you any copyright, license, or other permission from its owner.

LiquidLM provides automated technical tools that act at your direction. We do not select, endorse, sponsor, license, or verify your content or your right to use it, and we are not a party to your licensing arrangements. To the maximum extent permitted by applicable law, LiquidLM is not responsible for copyright infringement or other third-party-rights violations caused by your content, sources, instructions, or use of the service.

We may remove or restrict access to content, disable source retrieval, or suspend accounts when we reasonably believe that these terms or third-party rights have been violated, and we may act on valid legal notices or orders. To report alleged infringement involving the service, contact [email protected] with enough information to identify the work, the challenged content, and your authority to submit the notice.

Plans and billing

Paid plans are billed through our payment processor (Stripe) at the prices shown for each plan. Usage above a plan's included allotment is billed per unit at the rates shown at checkout and on the pricing page, up to any spending limit you set; the Free plan is not charged. Renewals and cancellations are managed through the customer portal.

Suspension and termination

You can stop using the service and delete your account at any time from the app; deletion follows the retention terms in the Privacy & Data Protection Notice. We may suspend or terminate access that breaches these terms or threatens the security or integrity of the service, with notice where practicable, and we may discontinue the service with reasonable advance notice.

Disclaimers and liability

The service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that outputs will be accurate. AI-generated outputs can be wrong or incomplete — review them before relying on them, and do not treat them as professional advice.

To the maximum extent permitted by applicable law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. Our total aggregate liability for all claims arising out of or relating to the service is limited to the amounts you paid us for the service in the twelve months before the event giving rise to the liability or, if you have paid nothing, to BRL 500 (or the equivalent in your billing currency).

Nothing in these terms excludes or limits liability that cannot be excluded or limited by applicable law, including liability for willful misconduct or fraud and, for consumers, the mandatory rights guaranteed by the Brazilian Consumer Defense Code (Lei nº 8.078/1990) or by the consumer-protection laws of your country of residence.

Changes and governing law

We may update these terms; material changes will be notified. These terms are governed by the laws of the Federative Republic of Brazil, and disputes are subject to the courts of the Comarca de Joinville, State of Santa Catarina (SC), Brazil. Contact: [email protected].